Privacy Policy – Faroe Adventures

Last updated: 11/11/2025


1. Introduction

This Privacy Policy explains how Faroe Adventures (ÍVF Jákup í Løðu) collects, uses, and protects your personal information when you visit our website or make a booking.
We value your privacy and are committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) and Faroese law.


2. Data Controller

Company name: ÍVF Jákup í Løðu (trading as Faroe Adventures)
Address: Smiðjuvegur 14
Country: Faroe Islands
Registration number (V-tal): 676353
Email: info@discoverfaroeislands.com
Website: www.discoverfaroeislands.com


3. What Information We Collect

We collect only the data necessary to provide our services effectively, including:

  • Contact information: name, email address, and phone number (for booking confirmations and customer support).

  • Booking information: selected tours, dates, number of participants, and payment details.

  • Technical data: IP address, browser type, device information, and cookies (for analytics and site functionality).

  • Communications: emails or messages you send to us.


4. How We Use Your Data

We use your personal data to:

  • Process and confirm your bookings.

  • Communicate with you about your reservation.

  • Transfer necessary information to the tour operator delivering your booked service.

  • Improve our website, services, and marketing.

  • Comply with tax, accounting, and legal obligations.

We do not sell, rent, or trade personal information to any third parties.


5. Legal Basis for Processing

We process your data based on:

  • Contractual necessity – to manage and fulfill your bookings.

  • Legal obligation – for tax, accounting, and record-keeping.

  • Legitimate interest – to improve our services and protect our business.

  • Consent – for optional cookies or newsletter subscriptions.


6. Data Sharing

We only share your information when necessary:

  • With the local tour operator providing your booked experience.

  • With payment service providers (e.g., Stripe or Bókun) to process transactions securely.

  • With public authorities when required by law.

All partners are GDPR-compliant and process your data securely.


7. Data Retention

We retain personal data only as long as needed to fulfill our obligations:

  • Booking and customer records: up to 5 years (as required by accounting law).

  • Analytics and cookies: up to 26 months or as defined by cookie settings.

  • You may request deletion earlier, provided there are no ongoing legal obligations.


8. Cookies

Our website uses cookies to improve functionality and analyze usage.
You can choose to accept or reject cookies when visiting our website.
If you disable cookies, some parts of the website may not function correctly.


9. Data Security

We use SSL encryption (https://) and follow best practices to protect your data from loss, misuse, or unauthorized access.
Access to personal information is limited to staff and partners who require it to deliver our services.


10. Your Rights

You have the right to:

  • Request access to your personal data.

  • Request correction or deletion of your data.

  • Withdraw consent at any time (for marketing or cookies).

  • File a complaint with the Faroese Data Protection Authority if you believe your rights have been violated.

To exercise your rights, contact info@discoverfaroeislands.com.


11. Updates to This Policy

We may update this Privacy Policy occasionally. The latest version will always be available on our website with the updated date shown at the top.


12. Contact

If you have any questions about this Privacy Policy or how we process your data, please contact:

Faroe Adventures
ÍVF Jákup í Løðu
Email: info@discoverfaroeislands.com
Website: www.discoverfaroeislands.com